Accessibility Statement.

Physical Accessibility

Our facility is designed with accessibility in mind:

• Entranceways and service areas are wheelchair accessible
• Staff are trained to assist clients who may require additional support
• Service animals are always welcome
• We are happy to provide assistance with carrying pet carriers or helping with paperwork upon request

If you require special assistance or have accessibility-related needs when visiting us, please let us know in advance so we can best accommodate you.

Digital Accessibility

We aim to make our digital content (including our website, social media pages, and online forms) accessible to all users. Our efforts include:

• Using readable fonts and high-contrast colors
• Providing alternative text for images
• Ensuring our website works with common screen readers and keyboard navigation
• Minimizing animations or flashing elements to support users with sensory sensitivities

If you encounter any issues accessing information on our website or digital platforms, please contact us and we will work promptly to provide the content in an alternative format or resolve the issue.

Requests, Issues and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us:

XMMO Cat Hotel & Spa
90 Cranwell Street, Unit 67, Braybrook VIC 3019
0421 284 142 · hello@xmmocathotelspa.com.au